Well, That Was.... Odd (And Now Frustrating!)

I have a Paypal account and the other day I got a notification saying that $80 had been deposited into my account by a well known hair care brand.

I... was confused.

I initially thought it was a scam email so didn't click on anything but did sign in to my account and saw that there was indeed $80 USD in my account.  Uh.... what?

I tried putting a ticket in to Paypal saying "this was not meant for me, it's a mistake" but their help system is pretty limited in what you can click on to report and they got back to me that there was nothing amiss.  Uh... right... ok.

So because there was an email associated with the payment, I emailed the company/brand and said hey, this was a mistake, and if it wasn't a mistake can you tell me why I was given $80?  

About a week later someone emailed me back and said hey, ooops, can you please send that back?

(Which, I mean part of me was like oh dudes, just let me keep it, it was an error on your end.)

But I signed in to send it back and, unfortunately, it's not that easy. (Sigh)

I had to send this brand $80 USD and then deposit the $80 USD into my bank account and because exchange rates are fluid, I ended up losing $10 by doing this.  And I'm pretty mad about that.

I let them know "hey, this error you made has cost me $10, can you give me that back please?" and they said "sure, send us screen shots" which I did but I've yet to hear back from them.

*I* was trying to be nice.  Why I was trying to be nice to a multi billion dollar corporation?  Well, because someone made a mistake and I didn't want someone to continue to have a bad day when it should have been easy enough to fix the mistake.  Except it wasn't. 

I don't think there's a moral to the story here except some might say to just keep free money that gets sent to you by mistake.  But that felt karmically wrong to me.  But now I'm mad that I'm out $10 for trying to be nice and by doing what I felt was right. 

So, yeah, well known hair brand cost me $10.  Le sigh.