I had a lovely chat with Apple support on Friday (? Was it Friday? long weekends always throw me off... sure, we'll say it was Friday) And I mean that legitimately. The call was great.
I got called back right away, the person was super nice and helpful and pleasant and yes, I can take my laptop in to have the (already a replacement) keyboard looked at and most likely replaced (again). I just, to be honest, don't want to. It's a pretty massive hassle to go without a laptop, and I'm lucky that I still have my old one but oh she is so slow it hurts. Anyway, that's also part and parcel of my Covid-specific-anxiety and me not wanting to deal with all this.... stuff.
But yeah the service call was great.
I really should look at having them fix it as now the b key is starting to repeat. Le sigh.
There's also the issue (for me at least) though that this laptop is a lease. I was not in a financial place to buy outright and I've never leased anything before and now I feel a little trapped. I'm trying to figure out next steps and part of me is maybe waiting to hear back on that before I go a while (a week? two?) without this one for the keyboard issue/fix. I dunno... I extra avoid things that can be safely avoided since Covid. And by "safely avoided" I mean things I don't have to have to deal with and that nothing will go particularly wrong if I don't deal with it. Passive.... avoidance to reduce massive anxiety, but I suppose this week I have to do something. Either deal with the keyboard, or deal with the lease or both. When I return this unit I sure hope they fix the keyboard before selling/leasing it to someone else, but the issue is attached to the serial number so it's down on record as needing replaced.
Am I babbling? It feels like I'm babbling. This has been a stressor for me this last week or so as it involves one of my biggest anxiety sh*t shows - money. FUN TIMES!
But yeah, I'mma focus on the awesome, helpful, friendly phone call I had with Apple support. The end.